01392 202000 info@tauruscc.co.uk

Careers

If you’re looking to join one of the South West leading tech companies, you have come to the right place

Sales & Marketing

Engineering & Technical

Admin & Office General

Why us?

Now part of swcomms, Taurus Clearer Communication Ltd is a supportive, driven and thriving place to work. We deliver award winning communications and IT solutions to a wide variety of amazing clients and we are looking for some brilliant people to grow our team and we’d love to hear from you.

Roles at Taurus and swcomms

Service manager

We have an exciting opportunity to join our engineering team as service manager. Reporting to our customer operations manager, you will manage a team of engineers and be responsible for ensuring that as a business we continue to deliver excellent service to our customers.

Responsibilities include:

  • Working with team leaders and engineers, to ensure that service tickets are being handled within SLA and prioritising work where necessary
  • Working with engineers to ensure projects are delivered in a timely fashion
  • Reviewing time entries and service tickets to ensure that work is booked correctly
  • Being an escalation point for any service-related or project delivery issues raised both internally and externally.
  • Ensuring chargeable work is passed for invoicing in an accurate and timely fashion
  • Continuous review of engineering processes and making improvements where appropriate.
  • Providing reporting information to customer operations manager and other departments
  • Reviewing purchase orders raised against additional work or projects
  • Maintaining relationships with suppliers
  • Placing orders on supplier portals

Skills/Experience (essential)

  • Experience managing a team, including conflict resolution and team building
  • Relationship building (both internally and externally)
  • Strong organisational and time management skills
  • Strong problem solving skills
  • Excellent communication skills
  • Must be able to keep accurate record of work completed and actions taken
  • Good all-round IT literacy (MS Word, Excel, Outlook)
  • Full UK valid driving licence

Skills/Experience (beneficial)

  • Experience working in a managed services environment
  • An understanding of agile project methodology
  • Previous experience in the telecoms industry

Company information
Taurus has more than 35 years of experience in designing and implementing a range of IT and telecoms solutions to a wide range of commercial and public sector organisations. swcomms has more than 38 years of award-winning experience in the latest in voice, connectivity, cloud, security and data centre solutions to meet the ever-changing demand for more flexible, secure, scalable, cost-effective, and reliable communication solutions.

We deliver tailor-made solutions, managing the installation, configuration and testing with meticulous care and providing ongoing technical support and maintenance through our service desk and network of field engineers who pride themselves on delivering the best customer service in the industry.

Benefits
Company laptop, mobile phone and access to company vehicle when required for business travel.

For a more detailed job specification, please contact Jason Chipps on 01392 202000 or via email jason.chipps@tauruscc.co.uk.

 

Account management team admin assistant

An opportunity has arisen to join swcomms’ internal account management team (postsales team) who look after our customers for non-fault related requirements, such as quoting for additional services, processing orders, answering day-to-day queries, etc

Due to increasing volumes of work, we are looking to recruit a full-time admin assistant to support the team in keeping our customers happy.

Find out more here >

 

IT technical sales support

An opportunity has arisen for a presales specialist to join swcomms’ team to support our field and office-based sales teams in the design and presentation of IT (local, cloud & hybrid) and telephony (on-premise, private & publicly hosted) solutions. It involves working with prospective and existing customers, and with internal departments.

The role does not require expert level technical knowledge, but a strong foundation across varying IT and communication technologies. Managed IT services experience would be an advantage.

This is a permanent, immediate, full-time position located in Exeter.

Find out more here >

 

Business development executives

To be successful as a BDE you need to be dedicated, goal oriented and professional. You will have:

  • A great phone manner
  • An ability to build rapport quickly
  • Tenacity
  • An ability to use data bases and record accurate information
  • A persuasive communication style

swcomms is looking for three additional members to join a growing and successful team.

Find out more here >

 

Entry-level desk-based sales position 

swcomms is a growing business in a growing industry. Technology is changing at a rapid pace and the homeworking revolution brought about by Covid is pushing businesses to change their traditional approach to internal and external communications. The growth in video communication and the push to cloud based technologies means that we have to pro-actively contact our customers and migrate them to new contracts. This has created an opportunity for someone who is looking to break into sales in a vibrant and exciting company.

Find out more here >

 

If you would like to find out more or apply for any of the positions listed, please complete the form below

Click or drag a file to this area to upload.

Or email your CV to careers@tauruscc.co.uk

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