IP Telephone Systems for Business, Education and Public Sector Organisations
The rise of IP as the dominant protocol for voice communications offers a host of opportunities to help you do more, spend less and simplify your network. But Voice Traffic also needs to be handled carefully, by specialists with a real understanding of the needs and technical considerations that must be applied. We deliver:
Network design
A clear and focused system design with each element identified, justified and validated. Having invested in the talent and expertise required, this is often where the real difference is felt.
Learn more about our voice network solutions.
Installation and deployment
A successful install starts long before the engineers arrive. We work with you to minimise impact and to build a positive relationship based on trust and dependability.
Learn more about installation and deployment services.
Training and support
You can have the most advanced systems in the world, but if your people don’t feel comfortable with them, they’re a waste of time and money. We know that change can be challenging on many levels, it’s our job to overcome them with you.
Business continuity planning
Ensuring that your business takes any emergency in its stride. For example, in the event of ISDN line failure, we’ll arrange for all your inbound calls to be routed over the GSM mobile network, directly to your internal telecoms system. So it’s business as usual.
Hardware and software
So much more than phones and systems. A whole host of technology-driven benefits to make your business better. We deliver new systems, legacy upgrades and modular enhancements, in response to your business needs.
Calls and lines
Routing outbound calls to reduce costs, routing inbound calls to enhance customer service and help you offer the right service from any location. Analogue lines, ISDN lines and Sip Trunking provision.
Maintenance and aftercare
Responsive and planned maintenance delivered with class-leading levels of service. Regular evaluation of your network capacity and capabilities to ensure that your competitive advantage remains exactly that.
Toll Fraud Precautions
Toll fraud is the unauthorised use of your telecommunications system by an unauthorised party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf).
